Last Updated: June 3, 2025
This Privacy Policy explains how M/S PLENTY OF THOUGHTS PRIVATE LIMITED ("we," "us," or "our") collects, uses, and protects your personal information when you use the Go Rice App. This policy complies with applicable privacy laws, including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2003 (DPDP Act), where applicable.
1. Information We Collect
- Personal Information: Name, email address, phone number, delivery address, and payment details (processed via third-party providers).
- Usage Data: App interactions, order history, preferences, IP address, and device information.
- Location Data: If enabled, used to facilitate delivery and provide location-based services.
2. How We Use Your Information
- Order Fulfillment: Process orders, provide updates, and manage returns/refunds.
- Personalization: Offer recommendations and promotions based on your preferences and order history.
- Analytics: Improve app functionality and user experience.
- Legal Compliance: Meet legal and regulatory requirements.
3. Sharing Your Information
- Third-Party Service Providers: Payment processors (e.g., GPay, PhonePe), delivery services, and analytics partners. These parties have their own privacy policies.
- Legal Requirements: We may disclose your information if legally required or to protect our rights.
4. Your Rights
- Access & Deletion: You may request access to or deletion of your personal data by contacting Goricefirst@gmail.com.
- Opt-Out: You can opt out of marketing or data sharing (where allowed) via app settings or by contacting us.
5. Data Security
We implement industry-standard encryption and practices as per the Information Technology (Reasonable Security Practices and Procedures) Rules, 2011. However, no system can guarantee absolute security.
6. Cookies and Tracking
The app may use cookies and similar technologies to enhance the user experience. You can manage these settings through your device preferences.
7. Third-Party Links
The app may contain links to third-party services (e.g., payment gateways). We are not responsible for their privacy practices.
8. Children’s Privacy
The app is not intended for users under the age of 13. We do not knowingly collect data from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the app after updates constitutes acceptance of the changes.
10. Contact Us
For any questions or to exercise your privacy rights, please contact us at:
This Privacy Policy is linked in our Terms and Conditions and complies with Google Play Store privacy requirements.